Reviews


Check out what people have said about us!

Comments retrieved from Facebook, YP, Google, Yelp, and AUC survey.

RECEPTION 2

Krissy B. from Melbourne, FL on 6/16 said:

When I called with a question after being immediately seen my call was returned promptly along with my prescription called in before I even left the building, not to mention the call from the urgent care the next morning to check on me…Kudos to the staff!

 

Sheila W. from Indialantic, FL on 6/16 said:

I was overwhelmed with the kindness and efficiency of everyone at your facility.  Thank you all so much for taking such good care of my husband when he was in need of care and in pain.

 

Laura F. from Indialantic, FL on 5/16 said:

I was able to get in on a holiday, and they are right up the street.  Saw the nurse, nurse practitioner and physician.  All were very professional, courteous and friendly.  And I’m feeling much better, which is even more important! Thank you, Atlantis!

 

Mary H. from W Palm Beach, FL on 5/16 said:

I was visiting from W Palm Beach, FL on Mother’s day May 8, 2016 and I needed to find an urgent care and I can’t tell you how pleased I was when I found your office and it was open.  I was impressed how nice the facility was, the staff very professional and helpful.  The medical staff was efficient, polite and made me feel comfortable (which is hard to do when you are sick).

 

Paul A. from Merritt Island, FL on 4/16 said:

Exemplified excellence in care and convenient to our home.  There is nothing to dislike.  We were so impressed with the professionalism and have recommended your facility to our friends and family.  We would opt to come to your facility in the future rather than an emergency room at a hospital.

 

Jean B. from Lowman, NY on 3/16 said:

Since my health concern involved a fairly complex medical history, I was feeling very insecure about not having access to my primary physician back in New York State. I elected to go the Atlantis Urgent based on their reviews. The check-in staff was wonderful, including help with my insurance provider. I did call for an appointment, and the wait time was not long. Very impressed with every level of the medical staff, from the nurse who did the initial interview, to the Physicians Assistant, to Dr. Dimberg. All of them were extremely caring, knowledge, professional, and thorough. I was sent for a CAT scan, and Dr. Dimberg made sure I had the result that day. I received a follow up call the following day to see how I was doing. It’s wonderful to know such great medical support is available should we need it in the future.

 

Susan J. from Satellite Beach, FL on 3/16 said:

I went to Atlantis Urgent Care to get a medical evaluation done because I was considering surgery. The Doctors, Nurses, Technical Persons, and Clerical staff were all exceptionally helpful. They were very pleasant and professional. They were very thorough and professional in giving me the EKG, X-Rays, Blood work etc… They also called my cardiologist to get my records sent. I didn’t realize how thorough they would be and I was surprised that they saved me a great deal of time and traveling around to get my medical records from various doctors. Thank You Atlantis!!

 

Sherry S. from Indian Harbour Beach, FL on 3/16 said:

I feel like I need to thank you and all your staff for taking such great care of me.  I was treated with dignity and compassion from the first moment I walked in the door.  You and your staff went above and beyond to take care of me.  The rest of the medical community could learn volumes from all of you.  Thank you so much again and I will recommend you to all I know.

 

Demaris A. from Satellite Beach, FL on 2/16 said:

The friendliness and proficiency of the staff was excellent.  It was also impressive, with the number of patients they must see daily, that I received a follow up call the day after my visit.  I feel fortunate to have Atlantis Urgent Care in my area.

 

Tanya L. from Satellite Beach, FL on 1/16 said:

The staff is amazing!  Everyone has a fabulous personality and are very helpful from the front desk to the doctors in the back.  We choose to go to Atlantis Urgent Care over our primary doc for the ease of being seen and the staff.  I recommend to everyone we know!

 

Kimberly B. from Melbourne, FL on 1/16 said:

They really care about us patients.  Emily is excellent at making patients feel comfortable and cared for.  Dr. Dimberg and all his staff are excellent at all medical care.  Very clean environment as well.  They put the patient first – which is rare these days.

 

Mary P. from Indialantic, FL on 1/16 said:

The doctors and staff really know what they are doing.  They are very professional and friendly.  Also, when they do the testing, you know the results before you leave and they discuss the results.

 

Jess M. from Satellite Beach, FL on 1/16 said:

Great service! I’ve been here a few times, they are a great group and have a beautiful facility. Have never waited more than 15-20 minutes at the most crowded and they can do almost anything on site.

 

Bob M. from Indialantic, FL on 12/15 said:

I have used Atlantis urgent care on two previous occasions. They have always been professional and courteous. The new center is very nice and the best part is there service hasn’t changed it’s as good as ever and would recommend them to any one who enjoys good dependable service and diagnosis without the endless waiting in lines.

 

Delbert S. from Satellite Beach, FL on 12/15 said:

I like the fact that appointments are not needed to be seen and, in fact, a person can simply walk in and be seen.  This has been helpful to me because I can count on your facility to see me when I need medical assistance after my primary care doctor has closed for the day.  I also like the way you follow up with information about tests I was given and the results when they become available.  Your staff is very helpful in that regard.  I received a call one day after I went for CT scans with the results.  I also received a call days later after my visit when the results of a culture were received.  It is nice to know that your staff will be following thru like that and not just blowing you off because you are not in the building any longer.

 

Tyler H. from Rockledge, FL on 11/15 said:

Courteous and Caring staff! I waited only 15 minutes to be seen without an appointment. The doctor even called me the next day to check up! Very pleased and would recommend this place to anyone.

 

Erica W. from Marstons Mills, MA on 10/15 said:

I was visiting Florida and had an eye infection. Was able to get into the Atlantis Urgent Care right away with a little bit of a wait but it was really busy and Monday morning to boot. . Both Emily and Amy were great, they have little goodies and snacks and tv to keep you entertained and it does not feel like a doctors office at all.

 

Kelly T. from Indialantic, FL on 10/15 said:

Very friendly staff. Great waiting area with all kinds of treats. Always on time if you make an appt. Great Doctors who care!

 

Walter M. from Satellite Beach, FL on 10/15 said:

My needs were met quickly and professionally. Concern for my welfare was genuine and sincere. This is the second time I have required their services, and I definitely would recommend them to anyone.

 

Kristin G. from Melbourne, FL on 10/15 said:

Nicest staff, pre register or not the wait is never very long. I used them to get my daughters school physical this year and they offer very low cost for patients without insurance. Even if you must wait, they have a spread of snacks and drinks. the facility is beautiful and clean. The doctors/staff are professional and i wish I could have them as my primary for everything.

 

Steven S. from Indian Harbour Beach, FL on 9/15 said:

Atlantis Urgent Care is second-to-none. Superior lobby/waiting area (television, snacks, water, comfortable chairs). Superior staff (friendly, helpful). Short waits (the longest wait I’ve had was ten minutes in the exam room waiting for the doctor. But, that’s ok; there was a football game on TV (in the exam room no less!). I can’t rate the doctors superior but only because I am very loyal to my personal physician. However, I receive excellent care from the doctors at Atlantis. They are willing to listen to my history and what has worked before for me in the way of medications. They don’t just prescribe – they investigate and then prescribe. This place is great, great, great! Do not hesitate to visit.

 

Quincy N. from Melbourne, FL on 9/15 said:

Great service!  Love the snacks and free wifi! Super nice nurses and doctor! Such a welcoming place!

 

Cheryl W. from Indialantic, FL on 9/15 said:

The doctor respected my input about my child’s health.  He also had information on some discount meds that my son needed.  It helped him get back on the path to health within a few hours.

 

Meredith R. from Branchville, NJ on 8/15 said:

All of the staff, from the front desk to the doctor, were wonderful.  Thank you for your kindness and patience with my daughter, and for making an out of state emergency as easy as possible!  Dr. Dimberg offered to assist in getting my daughter into a specialist if we had a challenge with doing so, which made me feel at ease that my daughter would receive complete care while on vacation and away from our regular doctors.  I am very satisfied with our visit!

 

Teresa L. from Satellite Beach, FL on 8/15 said:

I had an ear ache and was not able to get in with my primary care provider. I came to the Atlantis office Saturday morning when they opened. The office staff was efficient and friendly.  The office was very clean, welcoming, and comfortable. I was taken back within a few minutes and seen by the doctor. He had a great bedside manner, was thorough, and professional.  He made the diagnosis and prescribed 2 medications. The prescriptions were immediately sent to my pharmacy. They called back on Sunday to see how I was doing and to ask if I needed anything or had any questions.  Great care.  I highly recommend them.

 

Barbara S. from Indialantic, FL on 7/15 said:

The best thing about Atlantis Urgent Care is the doctors. They always take time with me and prescribe just the right meds.  The staff there is also very courteous and efficient.  I always seem to get sick when my doctor (PCP) is not open.  Atlantis has great hours and days they are open.

 

Vivian B. from Springfield, MO on 7/15 said:

The Urgent Care Facility is in a very accessible location. The waiting room, examining room and x-ray room were all immaculately clean.  The staff was friendly and helpful. The Doctor and Nurse were attentive to my needs and provided me with the information I needed to find relief from my injury. I would highly recommend this facility to everyone. I was a visitor to the area so your kindness was especially appreciated.

 

Jennifer B. from Colorado Springs, CO on 7/15 said:

We were on vacation in Florida and visited this center.  They have a very professional & helpful front office staff.  Doctor & nurses/med tech’s in the back were amazing and provided excellent care.  My child came in twice for an ear infection within a couple of days. The doctor realized the first medication was not effective and began aggressive care (oral + ear meds + ear wicks).  It worked quickly and we were able to fly out on time.  They also provided a letter for the airlines so we could change our flight date/time at no cost due to my son’s ear pain.  I was very pleased with this center & would definitely come again & also recommend others to go.

 

Lori S. from Satellite Beach, FL on 6/15 said:

I like the front office who calls to tell you the best time to come for the least amount of waiting!  I also like the medical team and that I can have full confidence in the care they provide their patients!

 

Marcie L. from Indian Harbour Beach, FL on 5/15 said:

Only Urgent Care I will go too. This was my second visit. Both times I have received excellent care. The office staff are very friendly. Dr Bell was understanding explained everything. I did not feel rushed. Waiting time in wait room was maybe 15min or less. I registered online ahead of time at home very convenient.

 

Pearl H. from Batavia, NY on 3/15 said:

The people were polite and responded immediately when we called for an appointment the same day and had the results that day.  We asked them if it would be Monday when we would hear from them because it was Friday at 5:00pm when we were finished with our appointment of having an MRI and they said it would be that same day.  We were amazed to know that they worked Friday evening to get these reports out.  Sure enough they called me that evening with the results. We picked them up the next day on Saturday.  How accommodating is that? We thought that was above and beyond their duty!

 

Robert H. from Lawrence, KS on 3/15 said:

I was visiting Florida for the winter and developed a problem with my hand and wrist.  Through a search and reviews I selected Atlantis for treatment. I had never been to any health care facility in Florida before. I was treated as a regular patient and everything was very well handled. I will most certainly recommend Atlantis to any one that needs this type of care. I was very impressed with Dr. Bjorn Dimberg and all of the staff that I was involved with.

 

An HR Coordinator in Satellite Beach, FL on 3/15 said:

I just wanted to take a moment to send a letter to thank everyone at your office.  Our new hires come back saying how impressed they were with the facility and staff at your location. On top of that, the department heads have noticed how quickly the response is after sending someone for screening.  One even said its almost unheard of to send someone at 4pm one day and have the results waiting for them on the fax machine the next morning. So I wanted to pass along that information and a heart-felt thank you for your outstanding work-ethic and the obvious sense of urgency when it comes to customer/patient satisfaction. Keep up the great work.

 

Mary P. from Indialantic, FL on 12/14 said:

They are always professional, courteous, friendly, and most of all, they know what they are doing! I would trust them, especially Dr. Bell with my life. He is the best. So glad they are easy to gt to when I need them.

 

Julie S. from Satellite Beach, FL on 12/14 said:

Everyone was very nice, helpful and accommodating. The ability to call in and receive a call back at a good (not too busy) time to come in was great! The medical team followed up with a new prescription once the culture came back to make sure my mom had the best treatment for her condition.

 

Denise G. from Tucson, AZ on 12/14 said:

Very efficient – seen surprisingly quickly. Check-in at front desk was super quick – not a lot of forms to complete which I really appreciated. Friendly front staff and phone service. Clean, comfortable waiting room with water and snacks. Free wi-fi is especially appreciated. New, well maintained facility. Appreciated the follow-up phone call and letter.

 

Bonnie Y. from Satellite Beach, FL on 11/14 said:

Dr. Bell was thorough, sent my husband for a MRI only 10 minutes away. When we returned, it was after hours. Dr. Bell spent time with us and answered our questions. He was very informative and caring. A definite 5+.

 

Martha T. from Wichita, KS on 11/14 said:

I was visiting from out of state and my daughter took me to your clinic and I was pleased not only with Dr. Pete, but also the medication did the trick.  Good experience all in all!

 

Sandra P from Satellite Beach, FL on 9/14 said:

Having spent over 40 years in the medical field I can honestly say you have amazing staff. Everyone is so professional, from front desk to Doctor! Once you walk through the front door you know you will be taken care of! Expertise rules! Thank you! Dr. Dimberg and his medics are wonderful, reassuring people.

 

Jamie F. from Satellie Beach, FL on 9/14 said:

Office is convenient to access. I was quickly taken care of at the front desk with minimal paperwork and quickly taken care of in the Examination Room. Atlantis has a very friendly and very efficient staff. Doctor is friendly, knowledgeable of all manner of Urgent Care medical problems. My son and I have always been in and out quickly with excellent medical care that has always resolved our medical problems.

 

Robin S. from Melbourne, FL on 8/14 said:

Clean, great hours, quick and friendly service and a gluten-free snack was available.

 

Penny S from Pittsford, NY on 8/14 said:

I was traveling there for vacation from NY state and became very ill. Dr. Dimberg and his staff were awesome and very thorough. Everyone was professional and although I flew directly home after my treatment there (because I am a kidney transplant recipient) to meet with my nephrologist, things returned to normal fairly quickly, which I do not regret doing. I was very impressed with not only the doctor’s diagnosis and treatment plan, I was impressed with the follow-up phone calls from your office to check in on my health status and care. I will always use your center for my family’s urgent health care needs while in FL if needed, as we travel there for a few weeks annually.

 

Joann W. from Edison, NJ on 8/14 said:

Everyone was very caring, kind, considerate and made me feel like they were very interested in what needed to be done for me. They called later to see how (..) was doing and when I had some concerns had me come back to see them. My mom has also been there a few times and felt the same way.

 

Mary H. from Indian Harbour Beach, FL on 8/14 said:

I like that you are near my home. The staff, doctors and medics are very helpful and courteous. It’s comforting to know that if any of my family are sick or in a minor accident, we have a place we can go instead of going to the emergency room. Plus, sometimes, you’re better than our general practitioners! Thanks!

 

Kimberly H. from St. Paul, FL on 7/14 said:

This was the first immediate care that I’ve ever used. I work at a hospital & our insurance is pretty strict. I thought I would walk in and wait a long time and expect full payment. I was very impressed with the urgent care process as well as the facility and faculty. Clean, snacks, play area for my daughter, quick, nice staff.

 

Laura S. from Satellite Beach, FL on 7/14 said:

Dr. Erigoyen was excellent and showed great concern for my 88 year old father, asked us to come back the following day for a recheck. He was very reassuring and caring.

 

Dwight R. from Satellite Beach, FL on 6/14 said:

Definite aura of professional competence by MD and paramedics. Showed interest in the case and asked pertinent questions. Provided straight-forward answers to questions and in making further recommendations for care. My thanks for making me feel cared for.

 

Gene D. from Indialantic, FL on 6/14 said:

Response to my illness was quick, efficient and professional. Dr. Erigoyen was attentive and thorough in his examination. His prescribed medicines had me feeling better in a couple of days. His treatment gives me excellent confidence in the clinic and its personnel.

 

Adam O. from Tampa, FL on 6/14 said:

The facility is spacious and clean. From the very beginning of the visit, we were greeted and offered snacks while we waited. The receptionist had informed us that there would be a bit of a wait. We were then offered the option to leave and grab lunch and would be called when our time arrived.This was a nice relief instead of waiting and not knowing.( I was also informed that next time we can call ahead and kind of place our selves in line and would be called in from home). The staff assisting the doctor were proficient and thorough. I was able to get an x-ray and blood drawn right in the office which was so great instead of the usual running around. Dr. Dimberg was fantastic! He addressed our questions and assured us of the best course of treatment. The next day I also received a followup call to see how I was doing. I also received a call on my bloodwork even though the results were normal! This experience was such a breath of fresh air and I hope to use Atlantis Urgent Care as my go to when I cannot get in with my Family Doc.

 

Mrs. Young from Satellite Beach, FL on 5/14 said:

They took care of me right away. Gave me meds and set up a c-scan the following day. My husband and I were both impressed with the facility as a whole. Dr. Dimberg appears to be very capable physician. We would definitely return.

 

Harry R. from Satellite Beach, FL on 5/14 said:

Having moved here a month ago from Naples FL, I can only compare our experience there over the past twenty years to mine with you the other day – NO COMPARISON! Your facility is just down the street on A1A, I used your email sign-up ahead of time, walked in without an appointment later in the day and the time from sign-in to back in my car was 26 minutes. I went directly to Walgreen’s and my prescription was waiting. The following day someone actually called to see if I was OK, and asked if I needed further assistance – WOW. You have the best oiled machine I have seen since leaving the medical facilities in Boston 25 years ago.

 

James E. from Satellite Beach, FL on 5/14 said:

Great staff, especially the front desk people. Friendly medical staff and doctors. Just a great place! All my family members (adults & children) can be seen/treated there.

 

Maggie W. from Indialantic, FL on 4/14 said:

This is my go-to urgent care. They will hold your place in line and call you when it’s your turn to be seen so you can wait at home. Doctors take your concerns seriously and provide options for treatment as well as follow-up care. Staff is very nice and office is stoked with snacks and drinks to make the task of having to visit an urgent care more pleasant.

 

Robert H. from West Monroe, NY on 4/14 said:

Great staff and facility! They corrected my bronchitis of almost 4 months! Thank you Dr. Dimberg, Chris, John, & Shannon!

 

Thelma L. from Endwell, NY on 4/14 said:

Thank you for your kindness and patience when I needed help. It’s no fun being ill away from home but it would have been worse without your compassion and understanding. You are special people. Once again, thank you.

 

Travis G. from Melbourne, FL on 4/14 said:

Atlantis Urgent Care Staff is amazing. They took care of my mother when she was visiting from New Hampshire. My mom was very nervous about attending a Urgent Care Clinic since she is use to going to the Hospital. They treated her fairly and at affordable cost.

 

Nancy A. from Melbourne Beach, FL on 4/14 said:

These docs are absolutely AWESOME!!! They have changed the walk-in to a call to explain your situation, and if they are capable of treating you, they will call back, giving you enough time to get to the facility before your appointment. This means you do not have to sit forever while other urgent care patients who arrived before you are served. This is just one of the many ways they treat you like YOU make a difference, and they are there to serve you. Every doctor who has treated me or my husband has listened to our concerns, asked questions to make sure they understood exactly what your symptoms are, then develop a plan of action, which they discuss WITH you, getting your input. When you leave, they give you information on your diagnosis and how to deal with it. After your visit, they call you to see how you are doing, and give you reports on any tests that were done. I just wish all doctors were as responsible and concerned as these doctors are.

 

Catherine G. from Windsor, Ont. on 3/14 said:

This was my first experience using your clinic. I have to say I’m very impressed with you, your receptionist and technicians. Everyone was friendly, courteous and professional. The staph infection I have been struggling with since early Feb was FINALLY correctly diagnosed by the cultures you took. If not for your thoroughness and professionalism, I would still be undiagnosed. Thank you again for everything. If I’m ever in need of medical assistance while here, you’ll be the first and last place I go!

 

Laura C. from Melbourne, FL on 3/14 said:

Great staff and customer service. my daughter was a first time patient, while her doctor was out sick. im a tuff Critic the office personnel is awesome and the doctor was great too. The office hours note open until 5 but I know that our appointment was at 630 and they closed at 7 o’clock so that might be wrong.

 

Shelly D. from Rockledge, FL on 2/14 said:

My daughter and I really liked Atlantis Urgent Care. It was clean, the staff was very nice and Dr. Bell took his time and we felt very confident in his diagnosis and treatment of my daughter. Even though it ia a 30 minute drive to get there, we will be using Atlantis Urgent Care from now on.

 

Ken V. from Cocoa Beach, FL on 1/14 said:

MI resident with a long history of knee problems in need of a local Dr. for an initial evaluation. Staff was thorough, prompt, in a relaxed, not over-the-top professional manner. Dr. Bell was accurate in ordering ultrasound for blood clot concerns and proactive in ordering an MRI, both via Beach Medical Imaging ( which also was prompt, professional). Appreciated laid back but direct evaluation with list of orthopedic options for getting the inevitable knee replacement. Quick, good, and professional in every instance.

 

Cynthia E. from Rutland, OH on 1/14 said:

Best Urgent Care I have been to. They really took the time to look at my 4 month old. The staff was exceptional! The doctor was wonderful and took the time to explain to us how to care for our son. Highly recommend this place, if you need and urgent care.

 

Kristeena S. from Havre De Grace, MD on 12/2013 said:

Best argent care I’ve ever been to! Awesome friendly stuff,Clean facility, wait with minimal, a pre registration online so you’re not feeling out paperwork in the lobby.

 

Sigurdur S. from Melbourne Beach on 10/2013 said:

They were friendly and caring. They were competent and knew what they were doing. It was a clean and friendly environment and the people were very friendly and competent. They explained what they were doing and I was happy with the service.

 

Katrina F. from Melbourne, FL on 6/2013 said:

They were open 2 hours later than another practice on a Saturday. The front desk person is a friendly, young nurse. There was minimal paperwork. She let me know up front how much it would be and that it wasn’t covered by insurance. She did not push for info (e.g. insurance) since it was going to be cash basis.
The practice had just moved in the past week and was very welcoming. It’s a large lobby with two waiting areas and the televisions are actually on different channels! One side had an array of snacks on a table.
First-come first-served worked for us as no one came in while we were there with a dire need. The young men were very nice & efficient with the vitals. The doctor also. I particularly liked how he used the word ‘deferred’ in reference to an optional checkpoint rather than ‘refused.’
We paid with a check and were on our way promptly–with a couple treats!